September 8, 2023
Michael Morrissey
Orland Park, IL
Orland Park, IL
I needed service on my father’s non working stairlift. We needed it repaired in a timely fashion. Thanks to Lauri. I think her names is Laurie at the Orland Park office.
She was very helpful in getting the chairlift repaired quickly by a qualified technician.
Because of Laurie and the technician I will definitely recommend 101 Mobility to others and use 101 Mobility again.
Thank you Laurie
September 7, 2023
Vincent Parker
Plainfield, IL
Plainfield, IL
Convenient. Knowledgeable sales representative. Responsive to questions. Installation and removal was quick and easy. Honest assessment of short and long term benefits. Office staff were kind and cared about our situation. Willingness to work with us when we needed additional products and referrals.
September 7, 2023
G.R.D.V.
Lansing, IL
Lansing, IL
Laurie was fantastic! She answered all my questions and set up the appointment for us . Rick was also fantastic ! He was so patient with my parents and took his time showing a video to them of the lift and answered all their questions . Also spoke with my brother later who couldn’t be at the appointment .
The installation was quick and flawless !
Thank you so much !
August 26, 2023
C.D.C.P.
Shorewood, IL
Shorewood, IL
August 15, 2023
Victor Griffin
University Park, IL
University Park, IL
August 12, 2023
S.A.J.E.
Homer Glen, IL
Homer Glen, IL
We were very pleased with the customer service. We worked with Laurie in Orland Park and found her to be very helpful and professional. We did have a problem at first with the chair. 2 gentlemen worked so hard to fix it but to no avail. A new chair was delivered and installed immediately. It was a pleasure working with your company and have highly recommended it to our friends.
July 30, 2023
James Kinstedt
Homer Glen, IL
Homer Glen, IL
July 30, 2023
A.A.J.B.
Palos Heights, IL
Palos Heights, IL
July 19, 2023
J.V.
Riverside, IL
Riverside, IL
I am so grateful to have had the opportunity to work with the people at 101. They were determined to get our ramp installed as soon as they could so my husband could spend time outside in our beautiful yard. Laurie, very kind and authentic, who answered the phone when I called 101’s office, worked hard to get the ramp installed and devoted her time to clear away permit hurdles. Rick, the owner, made two trips out to our house, to personally take paperwork to our village office and finally to make sure the ramp was properly installed. The people at 101, including the installers, gave our family an immeasurable gift.
June 23, 2023
K.S.O.S.
Chicago, IL
Chicago, IL
June 14, 2023
Butch Marquardt
Joliet, IL
Joliet, IL
May 20, 2023
M.A.M.G.
Flossmoor, IN
Flossmoor, IN
May 18, 2023
C.A.
Chicago, IL
Chicago, IL
May 17, 2023
Connie Brenzing
Chicago, IL
Chicago, IL
101 Mobility is an absolute joy to work with. In this day and age, you don't find many companies like this in today's society, but they truly do care about the people they work for and only want to do what is best for them. They also answer all your questions and make sure that you are comfortable using your new chair lift before they leave. Laurie in the office is awesome and Rick in the field is just amazing. I highly recommend them.
May 17, 2023
B.R.
Lemont, IL
Lemont, IL
May 8, 2023
K.A.D.C.
Glenwood, IL
Glenwood, IL
May 5, 2023
Phil and Helen Dunne
Manhattan, IL
Manhattan, IL
May 2, 2023
John Burns
Oak Forest, IL
Oak Forest, IL
April 27, 2023
Ray and Patricia Mikrut
Palos Park, IL
Palos Park, IL
April 6, 2023
Donna and Tom Mallon
Chicago, IL
Chicago, IL
Very strong well made and safe. Design is perfect for my limited space. The install persons worked so hard and was completed for my husband to use. Great persons to work with.
Laurie was prompt to take my request then made it happen in a short time. Kept me advised and followed up to make sure all was good 👍🏻
March 29, 2023
Danielle and George Arangelovich
Orland Park, IL
Orland Park, IL
March 16, 2023
C.G.
Chicago, IL
Chicago, IL
March 9, 2023
B.P.
Channahon, IL
Channahon, IL
March 4, 2023
R.A.L.K.
Downers Grove, IL
Downers Grove, IL
I received prompt service from the entire staff. This included a field agent that came to our
house in order examine and discuss the proposed installation sites with their advantages or
technical limitations. The telephone receptionist is also the installation scheduler, runs the help desk and does the billing. On top of all that she has a great personality which makes the total sales package complete. I must not forget the two gentlemen that did the actual install. They knew how to interact with the client while conducting their expert work and they got it right the first time. Finally, we were trained in how to use the stairlift and that evening my wife was operating it by herself.
R.K.
February 4, 2023
R.A.J.B.
Oak Forest, IL
Oak Forest, IL
February 2, 2023
Chuck Keiser
Elmhurst, IL
Elmhurst, IL
February 2, 2023
Donna Flock
Elmhurst, IL
Elmhurst, IL
If you were to look up the definition of “Customer Service” you will find 101 Mobility as the answer, something very hard to find these days. From our first call to inquire about their services to the installation, everyone was 100% courteous. Their follow through with email notifications was excellent. Our salesman was scheduled for 9:00 am and we received a phone call at 9:04 am stating he was running a little late due to the weather and an accident on the road that was causing backups. We weren’t upset because the email we received said to allow a 2 hour window. We highly recommend 101 Mobility to anyone!
February 1, 2023
D.J.
Lockport, IL
Lockport, IL
Easy to operate. I feel totally safe using it, even when I forget to use the seat belt. I have the power chair and the power footrest which really works for me as I have back issues. The only issue I have with the unit is the beeping noise when the chair is turned 90 so you can get off the chair. I get why it has to be thought. The 2 gentleman who did the installation were knowledgeable and did an excellent job.
January 27, 2023
S.M.
Orland Park, IL
Orland Park, IL
January 24, 2023
R.J.
Romeoville, IL
Romeoville, IL
January 19, 2023
Bernetta Kolar
Downers Grove, IL
Downers Grove, IL
December 15, 2022
Jim Miller
Lemont, IL
Lemont, IL
Friendly, professional installer. Could tell, he knew what he was doing. I like the "rent to own" aspect offered by 101 Mobility. I like that several options were provided to me for my choosing. I like that EVERYONE I have dealt with had empathy and showed a genuine sense of concern for me. All and all, just a very pleasant experience dealing with the firm when dealing with a difficult personal situation.
December 13, 2022
P.K.
Joliet, IL
Joliet, IL
November 14, 2022
R.M.
Burr Ridge, IL
Burr Ridge, IL
October 23, 2022
Linda Carey
Manteno, IL
Manteno, IL
October 7, 2022
Diana Ruiz
Glenwood, IL
Glenwood, IL
September 21, 2022
R.S.
New Lenox, IL
New Lenox, IL
September 16, 2022
B.M.
Orland Park, IL
Orland Park, IL
September 7, 2022
J.A.R.F.
Beverely (Chicago), IL
Beverely (Chicago), IL
September 3, 2022
Mike Saracini
Palos Heights, IL
Palos Heights, IL
From the first phone call, 101 Mobility was great. Rick came to my parents house and did a great job showing us the product and answering questions. He also spent time getting to know my parents so that he could make sure all their needs were met. They installed the chair lift a week after our appointment and we’re very professional. Would highly recommend them to any family in need.
August 21, 2022
Silvia Valdez
Joliet, IL
Joliet, IL
August 20, 2022
June Scalone
Orland Park, IL
Orland Park, IL
Rick and Lori are incredible! They had short notice and worked very hard to have chair lifts installed the day before my father was being discharged from a 30 day hospital rehab stay after he suffered a stroke. The install guys were very efficient and very careful and respectful of the property. Rick even stopped by to check on everything. I highly recommend 101 Mobility for any of your needs with home necessities for handicap patients
August 19, 2022
Christine Suddreth
Palos Heights, IL
Palos Heights, IL
August 17, 2022
John Carlson
Palos Heights
Palos Heights
August 16, 2022
S.S.
Frankfort, IL
Frankfort, IL
August 8, 2022
S.P.
Palos Heights, IL
Palos Heights, IL
I liked dealing with Laurie in the begining. She quoted me all the pricing
including tax. Whe she quoted me the price she said it included everything.
Chair, Measuring, Electriian & installation.
Told me that they would be out for measuring at 10:30. I
had changed around appts for that 10:30 time slot. However it wasn't
10:30, Rick told me she had it down for 11:30. OK, no big deal.
So then we get thee final amount and it's $900.00 MORE! What's
going on here. My husband called and she said "Oh, I acciderntly
pressed the 9 instead of the 6???
Needless to say we were very upset.
August 2, 2022
E.D.
Oak Forest, IL
Oak Forest, IL
July 31, 2022
Larry Mielcarz
Homewood, IL
Homewood, IL
July 16, 2022
Charles Commerford
Frankfort, IL
Frankfort, IL
I would (and have) recommended 101 Mobility in Orland to several people and on social Media.
Rick.and Laurie Are very personable and are honest and fair in providing theIr services.
I have fond them to be very responsive when I have called with my questions and when I had a minor problem with my unit they came promptly. This is why I recommend them, they are great people and are very customer friendly.
June 20, 2022
Andy Bosma
Orland Park, IL
Orland Park, IL
June 8, 2022
Rick Wasserman
Orland Park, IL
Orland Park, IL
June 7, 2022
Linda Chiaro
Tinley Park, IL
Tinley Park, IL
May 29, 2022
L.H.
Oak Lawn, IL
Oak Lawn, IL
May 17, 2022
M.H.
Palos Heights, IL
Palos Heights, IL
May 15, 2022
Paula Wallrich
Frankfort, IL
Frankfort, IL
We had the Joey installed in an Odyssey van.. Laurie was extremely helpful, patient and friendly. Rick provided us with excellent advice and even contacted someone in the area that we could visit and look at their installation. They delivered it to our home and the gentleman ( sorry didn't get his name) reviewed all the operations and answered all our questions very thoroughly. He, like Rick and Laurie, was also so personable and friendly. Overall superb experience!!
April 22, 2022
Marvin Brusman
Woodridge, IL
Woodridge, IL
March 24, 2022
Jack Burner
Lemont, IL
Lemont, IL
March 22, 2022
Marjorie Duff
Joliet, IL
Joliet, IL
Everything, from the first email, to the installation, went smoothly. Everyone was extremely courteous, instructive, and answered all our questions. I am very satisfied with the entire process, and love my new stairlift! It is not obtrusive, very easy to use, and now I feel safe going up and down our stairs.
March 18, 2022
D.F.
Darian, IL
Darian, IL
We are very pleased with Rick Kasper and Laurie. They are very easy to talk with and very professional in their dealings with us. I would highly recommend them to anyone needing a stairlift.
The two men and Rick, who installed the stairlift did a very neat job, were very courteous and explained quite clearly how everything worked.
The Bruno elite stairlift works quite nicely. I am a bit disappointed in how it looks - rails are a little bulky. I think I would have paid extra to have the extra turn at the top a bottom so it would be a little more out of the way. It is still a bit more noisy than I thought it would be. The foot rest is dangerous to put up a down - have to lean quite a bit to work it manually. All in all, the lift is okay, but not exactly what I expected.
March 3, 2022
Carol Steurer
Matteson, IL
Matteson, IL
Great service. Lori was a wonderful person to deal with. The ramp looks great. We are going to get a 3 foot section of ramp for end of driveway. The 5 foot is just too long and into the driveway. Lori was very accommodating and said they would install that for us. I would highly recommend 101 Mobility to everyone. We had several estimates, all around the same price. We chose 101 Mobility because they were so accommodating and extremely helpful with our choices.
February 20, 2022
Denise Gartland
Tinley Park, IL
Tinley Park, IL
February 20, 2022
Peggy Carlson
Lagrange, IL
Lagrange, IL
February 18, 2022
Debra Hogue
Flossmoor, IL
Flossmoor, IL
February 16, 2022
Ray Gicela
Lombard, IL
Lombard, IL
February 15, 2022
S.D.F.
Oak Lawn, IL
Oak Lawn, IL
February 13, 2022
Judith Grzesiak
Orland Park, IL
Orland Park, IL
