101 Mobility [Wilmington] Reviews


New Lenox, IL
Prompt and friendly service. Staff was amazing and helped solve our mobility issue.
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Orland Park, IL
Mr Kasper was excellent explaining the product in detail. Pointed out the safety features. Also answered all of my questions and concerns. Was polite and I felt very comfortable and confident doing busses with him.
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Lemont, IL
Rick was Great
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Beverely (Chicago), IL
We love the Bruno and also the folding rail. The 2 men who installed it were very professional and friendly
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Palos Heights, IL
From the first phone call, 101 Mobility was great. Rick came to my parents house and did a great job showing us the product and answering questions. He also spent time getting to know my parents so that he could make sure all their needs were met. They installed the chair lift a week after our appointment and we’re very professional. Would highly recommend them to any family in need.
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Joliet, IL
The technician was extremely knowledgeable about the product. He was very detailed in explaining the operation of the lift on my car. He was very courteous and pleasant. His professionalism was admirable. I was very pleased.
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Palos Heights, IL
101 Mobility was flexible in their scheduling and willing to work with us at a reasonable price to get donated products to clients of ours who could not otherwise get DME that is critical to their long-term health and wellbeing.
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Palos Heights
Very prompt reply to service request and courteous and thorough work performed.
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Frankfort, IL
Your company is very accommodating and helpful. The man who installed the chair was on schedule and got the chair installed in a very timely manner. I love the chair very much. I will spread the word!
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Palos Heights, IL
I liked dealing with Laurie in the begining. She quoted me all the pricing including tax. Whe she quoted me the price she said it included everything. Chair, Measuring, Electriian & installation. Told me that they would be out for measuring at 10:30. I had changed around appts for that 10:30 time slot. However it wasn't 10:30, Rick told me she had it down for 11:30. OK, no big deal. So then we get thee final amount and it's $900.00 MORE! What's going on here. My husband called and she said "Oh, I acciderntly pressed the 9 instead of the 6??? Needless to say we were very upset.
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Oak Forest, IL
Customer Service - very polite and honest, worked with problem solving to ensure customer was satisfied with service.
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Homewood, IL
Very reliable, and great service. The rental option was a game changer for us.
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Mokena, IL
Great service. Great staff
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Frankfort, IL
I would (and have) recommended 101 Mobility in Orland to several people and on social Media. Rick.and Laurie Are very personable and are honest and fair in providing theIr services. I have fond them to be very responsive when I have called with my questions and when I had a minor problem with my unit they came promptly. This is why I recommend them, they are great people and are very customer friendly.
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Lombard, IL
Professional and affordable
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Orland Park, IL
Coming out to measure, give price went very quickly. When I ordered chair lift it was installed soon after. Staff was very congenial and a pleasure to work with. Would definitely recommend 101 Mobility to others.
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Orland Park, IL
It’s all about the service, which was nothing short of amazing! The ramp I ordered was installed quickly, and professionally! Yes, I would recommend the entire 101 crew to meet your mobility needs!
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Tinley Park, IL
Customer service is outstanding. Every concern and/or question has been immediately addressed, and everyone from the company is friendly and caring. I highly recommend 101 Mobility.
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Oak Lawn, IL
Lori and others at the Orland South Chicago store were so helpful with meeting my mother's needs, with both equipment as well as information on other adaptive tools that we could use.
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Palos Heights, IL
The stair lift is working well and the installation process went well.
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Frankfort, IL
We had the Joey installed in an Odyssey van.. Laurie was extremely helpful, patient and friendly. Rick provided us with excellent advice and even contacted someone in the area that we could visit and look at their installation. They delivered it to our home and the gentleman ( sorry didn't get his name) reviewed all the operations and answered all our questions very thoroughly. He, like Rick and Laurie, was also so personable and friendly. Overall superb experience!!
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Lombard, IL
Very high quality and service. Friendly service.
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Homer Glen, IL
You guys are the best. Thanks for being there when we need you.
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Woodridge, IL
Great products with professional installation by friendly and helpful staff members.
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Chicago, IL
Fast and professional,
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Matteson, IL
The service was very personal friendly and convenient.
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Lemont, IL
Chair is very comfortable and easy to operate.Repair service was prompt and affordable
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Joliet, IL
Everything, from the first email, to the installation, went smoothly. Everyone was extremely courteous, instructive, and answered all our questions. I am very satisfied with the entire process, and love my new stairlift! It is not obtrusive, very easy to use, and now I feel safe going up and down our stairs.
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Mokena, IL
Personal and caring responses Quality stairlift and installation
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Darian, IL
We are very pleased with Rick Kasper and Laurie. They are very easy to talk with and very professional in their dealings with us. I would highly recommend them to anyone needing a stairlift. The two men and Rick, who installed the stairlift did a very neat job, were very courteous and explained quite clearly how everything worked. The Bruno elite stairlift works quite nicely. I am a bit disappointed in how it looks - rails are a little bulky. I think I would have paid extra to have the extra turn at the top a bottom so it would be a little more out of the way. It is still a bit more noisy than I thought it would be. The foot rest is dangerous to put up a down - have to lean quite a bit to work it manually. All in all, the lift is okay, but not exactly what I expected.
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Palos Hills, IL
fast and friendly service
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Matteson, IL
Great service. Lori was a wonderful person to deal with. The ramp looks great. We are going to get a 3 foot section of ramp for end of driveway. The 5 foot is just too long and into the driveway. Lori was very accommodating and said they would install that for us. I would highly recommend 101 Mobility to everyone. We had several estimates, all around the same price. We chose 101 Mobility because they were so accommodating and extremely helpful with our choices.
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Tinley Park, IL
Attractive and quiet. The staff Laurie and Rick are wonderful to work with. The install was very smooth with no problem .
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Lagrange, IL
Haven’t had it installed yet buy they came very quickly as a needed it ASAP
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Flossmoor, IL
Very helpful and nice to me every time I live 101 i will definitely recommend them 😁
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Frankfort, IL
Follow through on calls is good
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Lombard, IL
Needed a stair lift rental. The whole process from pricing to install, and then removal, was top notch. A kind, courteous, and professional company.
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Oak Lawn, IL
Everyone was very responsive and professional throughout the process. Thank you.
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Orland Park, IL
reliable product, good service, friendly conveniently located
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Lansing, IL
Everyone there was very courteous and professional and helpful
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Crestwood, IL
Rick and his staff always offer friendly and reliable service. I highly recommend them!
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Tinley Park, IL
Good service,very professional,and well made products.
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Plainfield, IL
courteous and fast workers, install had minor problem but they came back and fixed the very next morning.
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Tinley Park, IL
Friendly and honest about parts availability.
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Palos Hills, IL
The Stairlift works Great. The install day went very good but a week later I had a problem and when I called Laurie she had a man out in 2 Hours to fix the problem. Excellent Service
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Lombard, IL
Excellent quality, wonderful people, excellent service. Thank you!
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Steger, IL
service was quick and professional
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Elmhurst, IL
I utilize your services and I appreciate having a trusted company as a resource as I navigate my son's condition and progression.
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Manteno, IL
The mechanics of the stairlift. Your techs were extremely professional.
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Homer Glen, IL
Mike, Laurie and Jason were great to work with. Excellent Customer Service from Laurie! Very informative and quick responses to emails and calls. Thank you for making this adjustment for my parents very smooth and stress free. Lisa D.
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Mokena, IL
Response to voicemails and questions by salesperson (Dave) and administrative personnel (Linda).
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Chicago
Excellent service.
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New Lenox, IL
Service was friendly, knowledgeable and reliable form start to finish. they do what they are going to do.
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Orland Park, IL
Salesperson was very knowledgeable about the ramp and he was exactly right . The technician who installed it was as very fast and efficient. The ramp is very well made and exactly what we needed . I know it will serve us very well.
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New Lenox, IL
The ramp is impressive even to those who see ramps regularly. The cats also seem to like it.
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Bolingbrook, IL
Rick came out answered my questions, the installer was great and Laurie in the office is helpful answers the questions and a great personality
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Mokena, IL
Your service and responsiveness are wonderful. All of your staff are friendly and easy to deal with.
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Chicago Ridge, IL
Good quality and great customer service
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Downers Grove, IL
They delivered more than they promised..everything went very well.
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Richton Park, IL
Service was excellent and the chair works well.
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Romeoville, IL
Derek was very caring and understanding. Laurie and Rick are very pleasant and understanding to our situation. The ramps are great and I can get my sister in and out of the house so much easier.
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Palos Park, IL
Having the stair lift is a life changer. More mobility means better lifestyle which promotes happiness.
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Orland Park, IL
Prompt service, even when called late in the day for a same day repair.
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Villa Park, IL
Carpenter work needed was completed flawlessly. Nate came to my house several times to help solve the issues with my steps. Laurie was a problem solver! Whenever I called Laurie had a solution. I'm extremely satisfied.
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Palos Heights
Excellent customer service. Top notch products.
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Tinley Park, IL
really enjoyed working with Laura, was very patient with us and helpfull. thank you laura.
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Downers Grove, IL
Very prompt service
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Lombard, IL
They were prompt responsible and helpful.
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Chicago, IL
Service was quick, convenient and done very well; don't know what I would have done without it,
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Chicago, IL
Friendly, quick response. Great service. Thank you.
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Orland Park, IL
Quality and reliability
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Beverely (Chicago), IL
Great products and customer service. Everyone I have worked with has a great attitude and is genuinely interested in helping me resolve my issues when they arise. The stairlifts are top-notch and I would be lost without them.
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Matteson, IL
101 was absolutely wonderful to work with, prompt responses, quick set up, friendly employees .. and changed our lives making it easy for my parents to love a better pain free life from walking up the stairs.
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Chicago, IL
The service was prompt and all questions were answered.
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Downers Grove, IL
I have found Mobility 101 Mobility to be a terrific company. They are extremely responsive, very knowledgeable able service is top notch. I have been dealing with Laurie and crew in Orlando Park since 2018 and truly couldn’t be happier.
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Woodridge, IL
Rick and Laurie of the South Chicago office were both very professional and helpful. The chairlift was installed in about 2 weeks time. The Bruno Elan chairlift has worked well. By being able to raise the arms of the chair, the seat, and the footrest, the unit has a relatively small footprint. Marvin A. Brusman
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Orland Park, IL
Rick and his team were very helpful and thorough in explaining the operation of our electric lift. Excellent customer service and we are happy with our purchase.
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Robbins, IL
Excellent product!!! The installers certainly know what the were doing. By the way I only had two railing installed but they are so secure. Thank You Would recommend without a doubt!!!
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Country Club Hills, IL
The product is good and the people are very professional on what they do I give them a 10
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South Holland, IL
Friendly, courteous and knowledgeable people. Products in stock for quick delivery.
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New Lenox, IL
My experience with 101 Mobility was good from my first contact and all the way to installation of my stairlift. I was able to pick the product that I felt best suited my needs and get it installed the way I wanted. The stairlift is well made and works great. The installation was quick and I received detailed instructions on how to operate and care for it. The entire staff were very pleasant to deal with.
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Glenwood, IL
I am very pleased with the excellent service from 101 Mobility of Orland Park. Everyone was very pleasant and accommodating. Rick came out quickly to access my family’s needs and Laurie was there to answer all my questions and concerns. Dakota was a sweetheart; he addressed all of my concerns about the installation and did a very nice job. He took the time to show my family how to operate and maintain the equipment and made sure that we were comfortable and happy with the installation. I would highly recommend 101 Mobility of Orland Park.
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Frankfort, IL
From the first call to installation of our chair lift, this company was fantastic! They made what I thought would be a difficult situation very easy and quick. The chair lift has been a life saver and very easy to use.
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Lemont, IL
Just what my husband needed, quickly response for ramp and easy and helpful to work with.
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Orland Park, IL
Knowledgeable and reliable....
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Chicago, IL
So far the lift seems to be working well. When they come back for maintenance and replace wooden side partition I feel the job will be completed.
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Frankfort, IL
Rick, the owner went out of his way to measure and figure out the best device to handle our needs. My daughter has M.S. The pride scooter that she has wasn't being utilized because neither she nor I could no longer pick up to put in our car. I had an opportunity to purchase a SUV , one that could possibly fit a device to handle our problem .I consulted with Rick and after searching he found one. It is a Bruno side curber with an arm that extends out. 101 Mobility installed it, and it's the best solution for our needs and my back! Plus it fits inside the SUV so nothing sticks out of the car. We are both excited to be able to put her scooter back in action. We were treated with kindness and courtesy by him and his wonderful staff.
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Orland Park, IL
Laurie Was fantastic
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Joliet, IL
Fast and meet our need during Pandemic Very professional
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Lockport, IL
Immediate response to my need for a new chair on my 15 step stairway to my second floor apartment, since having much difficulty after hip and back surgeries. Expert measurement and details of options for choosing a new chair. Extremely satisfied with the reasonable price and payment option. Installation in three days with immediate use. And, during this covid crisis, Mr. Kasper, Dakota, and an additional installer wore masks the entire time during installation. A+++ for customer satisfaction.
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Hickory Hills, IL
Very professional and thoughtful. I appreciated their helpful information. I was happy that I chose this company. They had my best interest in mind.
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Orland Park, IL
Very professional service
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Woodridge, IL
Extremely honest and professional in every respect. Rick, the owner presented our family with cheaper options and rent to own features that no other company did. We have the upmost faith in this company.
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Orland Park, IL
Excellent customer service with fast service. Wonderful company. So happy my daughter in law found them for us.
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Orland Park, IL
Everyone was friendly and helpful. Fixed my Joey Lift.
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Lemont, IL
Servie and follow up was great. The rep that you sent out was very knowlegable. The installers were very good as well. They explained everything to my husband who then showed me how the chair worked. The best investment we have made recently to help me with my leg mobility. Thanks for the great service.
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South Holland, IL
Product is good so far and service is excellent.I know they work long hours to keep their service promises
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Lansing, IL
The best customer service, very friendly, helpful and installation was top notch. A real pleasure to do business with at a difficult time. It's great to find a company that really cares!
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Frankfort, IL
that you have powered up samples that we can see and try at your facility
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Frankfort, IL
Each of you is always giving 100% to try to help!
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